Terms of service
Terms of Service
HH Candle Co.
Welcome to HH Candle Co. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully.
1. General Information
HH Candle Co. operates this website to offer handcrafted candles and related goods. All products are made in small batches and sold for personal, non-commercial use unless otherwise stated.
We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.
2. Products & Availability
All products are subject to availability. Because our items are produced in small batches, we may limit quantities or discontinue products at any time without notice.
We make every effort to display product descriptions and images accurately. However, slight variations in color, texture, or appearance may occur due to the handmade nature of our products.
3. Orders & Payment
By placing an order, you agree that:
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All information provided is accurate and complete
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You are authorized to use the payment method submitted
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Prices are listed in USD unless otherwise stated
We reserve the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud, pricing errors, or inventory limitations.
4. Shipping & Local Pickup
Shipping timelines are estimates and not guarantees. HH Candle Co. is not responsible for delays caused by carriers, weather, or circumstances beyond our control.
Local studio pickup is available by appointment only. Pickup details will be communicated after the order is confirmed.
5. Returns & Refunds
All sales are final. Please refer to our Returns & Refunds Policy for full details.
6. Product Use & Safety
Our candles are intended for use according to standard candle safety guidelines. HH Candle Co. is not responsible for damage, injury, or loss caused by improper use, failure to follow care instructions, or misuse of our products.
Always burn candles on a heat-safe surface, never leave unattended, and keep away from children, pets, and flammable materials.
7. Intellectual Property
All content on this site, including text, images, branding, logos, and designs, is the property of HH Candle Co. and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
HH Candle Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Use of our products is at your own discretion and risk.
9. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
10. Contact Information
If you have questions regarding these Terms, please contact us at:
📧 Kelly@hhcandleco.com